a huge confidence boost going into the interviews

Steve’s resources were invaluable while I was preparing for my user researcher interviews at PlayStation. His website, articles, and newsletter break down complex GUR concepts in a way that’s approachable […]

Last updated: October 14, 2026

Steve’s resources were invaluable while I was preparing for my user researcher interviews at PlayStation.

His website, articles, and newsletter break down complex GUR concepts in a way that’s approachable and engaging. They helped me understand not just the terminology, but how GUR actually operates in practice, and gave me a huge confidence boost going into the interviews. I’m incredibly grateful for his work — it truly felt like having an experienced GUR in your corner, cheering you on.

Mia

User Researcher at PlayStation

Meet the author

Steve Bromley is an expert user researcher, who works with studios of all sizes to run playtests, and integrate user research into the game development process.

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